The Edge Group, LLC (Edge) has created this security statement in order to demonstrate our commitment to customer security. Security on Edge owned web sites is of great importance to us. Because we host sensitive information for our customers, we have established this Statement as a means to communicate our security practices. The Edge Group, LLC (Edge) utilizes some of the most advanced technology for Internet security available today. When you access our site using Netscape Navigator 6.0 or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects your information using both server authentication and data encryption, ensuring that your data is safe, secure, and available only to registered Users in your organization. Your data will be completely inaccessible to your competitors. Edge provides each User in your organization with a unique user name and password that must be entered each time a User logs on. Edge issues a session “cookie” only to record encrypted authentication information for the duration of a specific session. The session “cookie” does not include either the username or password of the user. Edge does not use “cookies” to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs. In addition, Edge is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.

Technical Features of SalesOptima™ Hosting Security and Privacy

The Edge Group, LLC ensures our clients the highest level of data center security, reliability, and connectivity by partnering with the very best. We secure your SalesOptima solution using a multi-million dollar data center that is staffed 24 hours a day, 7 days a week. Among the equipment installed in the data center are 7500 series Cisco routers, a 7-terabyte IBM robotic tape library, IBM RS/6000 SP supercomputers, a 200 KVA UPS emergency power system, and a 2,000 gallon diesel generator.

On-Site Security

• 100% automated security clearances.
• Protected 24x7x365 by internal and external cameras.
• 100% automated security clearances.
• Entrances protected by a badge reader system and biometric hand scanner technology.
• Atmospherics monitored 24x7x365 to ensure stable temperature and humidity of the data center.

Business Continuity

• Fire suppression system mixes non-toxic FM200 gas with oxygen to prevent oxygen in the facility from fueling the flames before they grow out of control.
• Electrical connections are backed up using multiple Liebert UPS battery backup systems in a N+1 configuration.
• Power backup by Caterpillar 750Kva diesel generator supplied with a 30-hour full capacity and a proactive refueling contract with a local supplier.

Data Security

• High-grade locks and tinted glass secure the doors of each cabinet.
• Dedicated Firewalls and F5 BigIP Controllers constantly monitor and analyze all network traffic.
• All data, even when being routed internally behind our Firewall, is sent over encrypted protocols and fully encrypting sensitive data in our database.
• Using 128-bit encryption, all communication between the client and server is secured using industry standard SSL Certificate Authentication technology.

Server Security

• Cobalt RaQ servers adept at hosting enterprises level solutions.
• Dual Intel Xeon Servers with 8+ GB RAM 144+ GB SCSI RAID-5, Redundant NIC’s, Power Supplies.
• Multiple security policies in place to assist in the prevention of a network interruption.
• Host B2B Intranets and Extranets for a number of financial institutions, and security policies and procedures have been audited EXTENSIVELY by several third-party organizations.

Network Security

• High speed fiber optic, redundant network connectivity.
• 100% hardware redundant, with dual load-balanced network cards in EVERY server, connected to dual fail-over switches at all multi-connection points within our network.
• Cisco routing and switching equipment fed into dual Catalyst 3500 high-speed switches.
• NO single point of failure. Firewalls are implemented at the core router and internal network level.